The Accountsd High CPU Catalina issue
Since the recent macOS 10.15.7 update various reports indicate that a process called Accountsd causes high CPU load on Catalina. The Accountsd High CPU issue itself should be patched soon, but in the meanwhile, the fix below should allow users to operate their macs normally.
Тhe macOS 10.15.7 update has been said to cause issues in various macOS devices. And the issue itself appears to be in the extremely high usage of CPU, which leads to the device practically becoming unusable.
So far we can confirm that the models affected by this problem include the following macOS devices:
- Mac Pro
- MacBook Pro late 2013
- iMac (Retina 5K, 27-inch, Late 2014)
- iMac 27″, Late 2015
- MacBook Pro 13″ 2017
- Macbook Pro 13″ 2017
- Mac Mini 2018
- MacBook Pro 2018
- MacBook Pro 16” 2019
- MACbook Pro 16″ 2019
- MacBook Pro 13” 2020
If you have experienced the same issue when attempting to install the macOS 10.15.7 update but you do not see your particular Mac in the above list, please let us know in the comments down below so that we may include it, as well.
It is assumed that the issue stems from the accountsd task trying to sync the computer with iCloud, albeit incorrectly. And more specifically, the scheduler priority of accountsd may be to blame, as after the issue takes place, it is basically impossible to use your computer for any tasks.
As you will be able to see from screenshots published by the affected users, the CPU used by accountsd is staggeringly high and ranges from anything over 100% all the way up to 500% in some instances. It’s no wonder that with this much processing power being taken up by a task, the machine is rendered incapable of taking up anything else.
We have listed several possible solutions for the problem, but bear in mind that for the moment at least there is no permanent fix. This is due to the fact that the accountsd task is directly connected to your Apple ID. And unless you sign out from it, your Apple ID is going to run regardless of what you try to do.
With that in mind, you can try following the below steps to see if they solve the issue in your case. Please drop us a line in the comments with your results, it would be very helpful to our fellow users who are currently trying to resolve this issue on their own.
Mac Accountsd High CPU Fix
- Go to the Apple menu on your Mac and select System Preferences. Next, click on Apple ID and then locate Overview in the sidebar menu. Click on it, after which select Sign Out. Restart your device as soon as you’ve done this. Note that logging back in with your Apple ID will cause the issue to reappear.
- You can try to download the update again and see if it will install as should be. Go to Apple’s official website and find the download page for the macOS Catalina 10.15.7 Combo Update. Click on Download and follow the steps as described.
- Resetting the SMC on your Mac has also proven to work in resolving this issue. To do this, first shut down your computer. After this, press and hold the following key combination for 7 seconds: Control + Option (on the left side of the keyboard) + Shift (on the right side of the keyboard). Then press and hold the power button together with said key combination for another 7 seconds before releasing. Wait a few seconds and then switch your Mac on again to see if the issue persists.
- You can also try contacting Apple Support, although at the time of writing they still seem to be unaware of the problem.
Same problem on macbook pro 2016, accountsd over 400%
Same problem on iMac (Retina 5K, 27-inch, Late 2014)
I have the same problem on iMac (27-inch, Late 2015)
Same problem, accountsd 460,9%, Macbook Pro 13 inch 2017.
Apple Support told me to do a NVRAM and SMC reset but didnt’ work. They want me to go to a service point for a repair on my own costs but they can not tell me what they will repair as the malfunction is unknown.
I KNOW HOW TO FIX OFFICIALLY !!!!!
Start. Immediately option+command+P+R for 20 sec while restarts. AND FIXED!!!!
Apple support helped me out.
I have the same issue on my MACbook Pro 2019 16″, and I can confirm that the above described workaround works
Step 2 worked for me to fix the problem on my MacBook Pro 13-inch 2017. Accountsd was 460,9%. However, installing the download from the Apple website took me 1.5 hours.
MacBook Pro mid 2015 15″ This one fixed it for me (for now) Resetting the SMC on your Mac has also proven to work in resolving this issue. To do this, first shut down your computer. After this, press and hold the following key combination for 7 seconds: Control + Option (on the left side of the keyboard) + Shift (on the right side of the keyboard). Then press and hold the power button together with said key combination for another 7 seconds before releasing. Wait a few seconds and then switch your Mac on again to see if the issue persists. Thanks
I have the same problem on iMac (27-inch, Late 2015). I followed this procedure and disabled my Apple ID and restarted my iMac. The accountsd issue disappeared
Same problem on MacBook Air 13-inch 2018.
MacBook Air 13” 2020 1.1ghz i5.
Same problem on iMac 10.15.6 (Retina 5K, 27-inch, 2020).
same problem on the MacBook Air ’13 2020
My iMac Retina 5K, 27-inch, 2020. Updated from 10.15.6 to 10.15.7 and problem disappeared.
MacBook Pro 15-inch 2017, macOS Catalina 10.15.7. (19H2) too
Same issue on my MacBook Pro 13-inch 2018, macOS Catalina 10.15.7
Same problem on iMAC 21.5 inch late 2013…………Catalina 10.15.7, does not offer newer updates.